FREQUENTLY ASKED QUESTIONS
Do you have any employees?
No. Citadel Canine is operated entirely by volunteers. We do not have any salaried employees, or contract workers. We do pay several post-secondary students for part time clerical support, and we pay for the costs to train and deliver service dogs to recipients. This includes payments to qualified trainers. These trainers provide their services at greatly reduced charge-out rates, and in some cases at no charge.
Where do donation dollars go?
Citadel Canine does not have any regular employee expenses. The majority of our funding is directed towards the costs associated with training and delivering our service dogs. These costs include adoption or rescue fees, veterinary charges, boarding expenses, travel expenses, dog gear (vests, crates, etc.), and training expenses.
Do you receive government funding?
No. At the present time, no funds are received from government agencies. All funding to support the Citadel Canine mission comes from individuals, corporations, and veterans’ support groups.
Do you operate in our area?
At the present time (May 2019) Citadel Canine has a network of qualified dog trainers in BC (8), Alberta (1), Saskatchewan (3), Manitoba (1), Ontario (4), Quebec (1), and Nova Scotia (3)
Where do you get your dogs?
In the beginning , we focused on employing dogs rescued from shelters. However, as our mission has grown, we have been approached by highly regarded dog breeders. As a result we have now had these animals join our program. We have not, nor will we ever forget the countless wonderful dogs sitting in rescue shelters that are desperately awaiting new homes ….they will always be included at the very top of our “search list”.
How large is the Citadel Canine program?
Citadel Canine is one of Canada’s two largest and the longest running PTSD-OSI medical service dog providers.
We have delivered dogs and/or training support to candidates in: Greater Victoria, Nanaimo, Campbell River, Greater Vancouver, Chilliwack, Kamloops, Salmon Arm, Kelowna, Penticton, Oliver, Cranbrook, Castlegar, Kimberley, Grand Forks, Calgary, Red Deer, Edmonton, Saskatoon, Regina, Moose Jaw, Gimli, Winnipeg, Toronto, London, St. Catharines, Hamilton, Port Colborne, Welland, Niagara Falls, Schomberg, Kingston, Owen Sound, North Bay, Petawawa, Ottawa, Gatineau, Montreal and Drummondville, QC, Fredericton, NB, Truro, Greenwood and Halifax, NS, and Grand Falls-Windsor and St. John’s, in NF-LB.