CITADEL THERAPY CANINE SOCIETY--  FAQ’s

What is the Citadel Canine Mission? Our core mission is very specific: we arrange for the training and subsequent delivery of PTSD service dogs for new military veterans, and first responders: Police, Fire, Ambulance & Nursing personnel. These wonderful dogs are provided at no cost to the recipients.

Are you a charity? Yes. Citadel Therapy Canine Society is incorporated in British Columbia as a non-profit Society. We are also registered as a charitable organization by Canada Revenue Agency (CRA registration number 81339 5480 RR 0001) and are therefore allowed to issue tax deduction receipts for all donations.

Do you have any employees? No. Citadel Canine is operated entirely by volunteers. We do not have any salaried employees, or contract workers. We do pay several post-secondary students for part time clerical support, and we pay for the costs to train and deliver service dogs to recipients. This includes payments to qualified trainers. These trainers provide their services at greatly reduced charge-out rates, and in some cases at no charge.

Where do our donation dollars go? Because Citadel Canine does not have any regular employee expenses, the majority of our funding goes toward the costs associated with training and delivering PTSD service dogs. These costs include adoption or rescue fees, veterinary charges, boarding expenses, dog gear (vests, crates, etc.), and training expenses, including travel costs to connect the recipients with the service dogs in training.

How can I make a donation? Donations can be made utilizing the Canada Helps or PayPal links on our website, or donations can be made directly by mailing a cheque payable to: Citadel  Canine Society, at: 202 - 2476 York Ave, Vancouver, BC, V6K 1E2

Do you receive government funding? No. At the present time, no funds are received from government agencies, most notably Veterans Affairs Canada (VAC). All funding to support the Citadel Canine mission comes from individuals, corporations, and veterans’ support groups.

Why don’t government agencies fund your program? At the present time, VAC is studying the impact of service dogs on new veterans dealing with PTSD issues. In addition, and VAC is absolutely correct in this regard, there are no agreed upon national training and certification standards for PTSD service dogs. Under the direction of the Canadian General Standards Board, this critical issue is being addressed with the support of two Federal Government departments. Citadel Canine has been named as a voting member of the Standards Technical Committee for this important collaborative initiative, and will take an active role in the development of these much-needed standards and protocols.

Do you operate in our area? At the present time (November, 2015) Citadel Canine has a network of qualified dog trainers in BC (8), Alberta (3), Saskatchewan (3), Manitoba (1), Ontario (8), Quebec (1), New Brunswick (1), Nova Scotia (1), and Newfoundland-Labrador (2).

Does Citadel only employ rescue dogs? At the beginning of our mission, we focused on employing dogs rescued from shelters, as we got a “two’fer” in terms of doing good work. However, as the success of our mission has grown, and the word about it has spread, we have been approached by highly regarded dog breeders. As a result we have now had these animals join our program as well. But we have not, nor will we ever, forget the countless wonderful dogs sitting in animal rescue shelters that are desperately awaiting new homes ….they will always be included at the very top of our “search list”.

How do I apply for a service dog? Citadel Canine welcomes inquiries from new veterans, and first responders (police, fire, ambulance, nursing, and 9-1-1 personal). We prefer that the veterans are referred to us by OSISS, VAC, or DND therapeutic case managers. All candidates also have to complete a confidential Data Sheet, review and sign off on an important “Check List” document, and must be receiving counselling from a recognized case manager, and/or a licensed health care professional. The counselor must be prepared to write a letter recommending the inclusion of a service dog within the candidate’s overall therapy program.

I am a civilian: Can I participate in the Citadel Canine program? Citadel Canine is primarily focused on training and delivering PTSD service dogs, at no charge, to new veterans and first responders. However, in select cases civilians have been allowed to join our program. This inclusion is determined on a case by case basis. Over the past three-plus years, we have admitted five civilians and their dogs. In one case an individual was seriously injured in a sporting accident, resulting in a permanent spinal cord injury. He was warmly welcomed into a local Citadel Canine follow-on training group by veterans (CF and RCMP) currently participating within that particular training program. The concept of “ability to pay” is closely followed, but civilian participants would be expected to make some degree of financial contribution towards the overall PTSD service dog program.

How large is the Citadel Canine program at this time? At this time, Citadel Canine has dogs delivered, dogs in training, and/or candidates awaiting the delivery of specific dogs in: Victoria, Nanaimo, Port Albernie, Greater Vancouver, Chilliwack, Kamloops, Salmon Arm, Kelowna, Penticton, Creston, Grand Forks, Calgary, High River, Saskatoon, Regina, Moose Jaw, Gimli, Winnipeg, Windsor, London, Kitchener, St. Catharines, Hamilton, Port Colborne, Welland, Niagara Falls, Schomberg, Toronto MFRC, Kingston, Petawawa, Ottawa, Montreal, Drummondville, QC, Fredericton, NB, and in Grand Falls-Windsor and Stephenville NF-NL. We also have a collaborative training relationship in Nova Scotia, and hope to establish a similar service dog training capability in PEI within the near future.

Revised: 22 March, 2017

Citadel Canine Society 202 – 2476 York Avenue, Vancouver, BC, V6K 1E2 “citadelcanine.com”