CITADEL THERAPY CANINE SOCIETY -- FAQ’s
What is the Citadel Canine Mission? Our core mission is very specific: we arrange for the training and subsequent delivery of PTSD and OSI (Operational Stress Injury) service dogs for new military veterans, and first responders: Police, Fire, EMT, Nursing, Corrections and 9-1-1 personnel. These wonderful dogs are provided at no cost to the recipients.
Are you a charity? Yes. Citadel Therapy Canine Society is incorporated in British Columbia as a non-profit Society. We are also registered as a charitable organization by Canada Revenue Agency (CRA registration number 81339 5480 RR 0001) and are therefore allowed to issue tax deduction receipts for all donations.
Do you have any employees? No. Citadel Canine is operated entirely by volunteers. We do not have any salaried employees, or contract workers. We do pay several post-secondary students for part time clerical support, and we pay for the costs to train and deliver service dogs to recipients. This includes payments to qualified trainers. These trainers provide their services at greatly reduced charge-out rates, and in some cases at no charge.
Where do our donation dollars go? Because Citadel Canine does not have any regular employee expenses, the majority of our funding is directed towards the costs associated with training and delivering PTSD and OSI service dogs. These costs include adoption or rescue fees, veterinary charges, boarding expenses, dog gear (vests, crates, etc.), and training expenses, including travel costs to move dogs in training, and then connect them with candidates.
How can I make a donation? Donations can be made utilizing the Canada Helps link on our website, or donations can be made directly by mailing a cheque payable to: Citadel Canine Society, at: 202 - 2476 York Ave, Vancouver, BC, V6K 1E2
Do you receive government funding? No. At the present time, no funds are received from government agencies, most notably Veterans Affairs Canada (VAC). All funding to support the Citadel Canine mission comes from individuals, corporations, and veterans’ support groups.
Why don’t government agencies fund your program? At the present time, VAC is studying the impact of service dogs on new veterans dealing with PTSD issues. In addition, and VAC is absolutely correct in this regard, there are no agreed upon national training and certification standards for PTSD service dogs. The process of creating standards to certify service dogs continues to be under review, and more definitive announcements related to this important topic are expected toward the end of 2019.
Do you operate in our area? At the present time (May 2019) Citadel Canine has a network of qualified dog trainers in BC (8), Alberta (1), Saskatchewan (3), Manitoba (1), Ontario (7), Quebec (2), New Brunswick (1), Nova Scotia (2), and Newfoundland-Labrador (2).
Does Citadel only employ rescue dogs? At the beginning of our mission, we focused on employing dogs rescued from shelters, as we got a “two’fer” in terms of doing good work. However, as the success of our mission has grown, and the word about it has spread, we have been approached by highly regarded dog breeders. As a result we have now had these animals join our program as well. But we have not, nor will we ever, forget the countless wonderful dogs sitting in animal rescue shelters that are desperately awaiting new homes ….they will always be included at the very top of our “search list”.
I am a veteran: How do I get a service dog? Citadel Canine welcomes inquiries from veterans, and first responders (Police, Fire, EMT, Nursing, Corrections, and 9-1-1). We prefer that the veterans are referred to us by OSISS, VAC, or DND therapeutic case managers. All candidates also have to complete a confidential Data Sheet, review and sign off on an important “Check List” document, and must be receiving counselling from a recognized case manager, and/or a licensed health care professional. The counselor must be prepared to write a letter recommending the inclusion of a service dog within the candidate’s overall therapy program.
IMPORTANT NOTE: Due to a tremendous surge in interest for service dogs within the new veterans and first responder communities, Citadel Canine is very busy with pending files. If you are looking for a service dog, please hold off on making any new inquiries until we are able to once again accept new applications. However, if you have a dog that you would like to have assessed for admission into the service dog program, pls send an e-mail to: “email@example.com”
How large is the Citadel Canine program at this time? Citadel Canine is one of Canada’s two largest PTSD-OSI medical service dog providers. We are also Canada’s longest running, mission specific PTSD-OSI service dog organization.
At this time, Citadel Canine has dogs delivered, dogs in training, and/or candidates awaiting the delivery of specific dogs in: Greater Victoria, Nanaimo, Campbell River, Greater Vancouver, Chilliwack, Kamloops, Salmon Arm, Kelowna, Penticton, Oliver, Cranbrook, Castlegar, Kimberley, Grand Forks, Calgary, Red Deer, Edmonton, Saskatoon, Regina, Moose Jaw, Gimli, Winnipeg, Toronto, London, St. Catharines, Hamilton, Port Colborne, Welland, Niagara Falls, Schomberg, Kingston, Owen Sound, North Bay, Petawawa, Ottawa, Gatineau, Montreal and Drummondville, QC, Fredericton, NB, Truro, Greenwood and Halifax, NS, and Grand Falls-Windsor and St. John’s, in NF-LB. We also have a special training relationship that covers Nova Scotia and Prince Edward Island.
Revised: 05 May, 2019
“Helping our Heroes – One Dog at a Time”
Citadel Canine Society 202 – 2476 York Avenue, Vancouver, BC, V6K 1E2 “citadelcanine.com”