CITADEL THERAPY CANINE SOCIETY -- FAQ’s
What is the Citadel Canine Mission? Our core mission is very specific: we arrange for the training and subsequent delivery of PTSD service dogs for new military veterans, and first responders: Police, Fire, Ambulance Nursing and 9-1-1 personnel. These wonderful dogs are provided at no cost to the recipients.
Are you a charity? Yes. Citadel Therapy Canine Society is incorporated in British Columbia as a non-profit Society. We are also registered as a charitable organization by Canada Revenue Agency (CRA registration number 81339 5480 RR 0001) and are therefore allowed to issue tax deduction receipts for all donations.
Do you have any employees? No. Citadel Canine is operated entirely by volunteers. We do not have any salaried employees, or contract workers. We do pay several post-secondary students for part time clerical support, and we pay for the costs to train and deliver service dogs to recipients. This includes payments to qualified trainers. These trainers provide their services at greatly reduced charge-out rates, and in some cases at no charge.
Where do our donation dollars go? Because Citadel Canine does not have any regular employee expenses, the majority of our funding goes toward the costs associated with training and delivering PTSD service dogs. These costs include adoption or rescue fees, veterinary charges, boarding expenses, dog gear (vests, crates, etc.), and training expenses, including travel costs to move dogs in training, and then connect them with candidates.
How can I make a donation? Donations can be made utilizing the Canada Helps or PayPal links on our website, or donations can be made directly by mailing a cheque payable to: Citadel Canine Society, at: 202 - 2476 York Ave, Vancouver, BC, V6K 1E2
Do you receive government funding? No. At the present time, no funds are received from government agencies, most notably Veterans Affairs Canada (VAC). All funding to support the Citadel Canine mission comes from individuals, corporations, and veterans’ support groups.
Why don’t government agencies fund your program? At the present time, VAC is studying the impact of service dogs on new veterans dealing with PTSD issues. In addition, and VAC is absolutely correct in this regard, there are no agreed upon national training and certification standards for PTSD service dogs. Under the direction of the Canadian General Standards Board, this critical issue is being addressed with the support of two Federal Government departments. Citadel Canine has been named as a voting member of the Standards Technical Committee for this important collaborative initiative, which has just released the draft standards recently, for public review and input.
Do you operate in our area? At the present time (November, 2015) Citadel Canine has a network of qualified dog trainers in BC (8), Alberta (3), Saskatchewan (3), Manitoba (1), Ontario (8), Quebec (2), New Brunswick (1), Nova Scotia (1), and Newfoundland-Labrador (2).
Does Citadel only employ rescue dogs? At the beginning of our mission, we focused on employing dogs rescued from shelters, as we got a “two’fer” in terms of doing good work. However, as the success of our mission has grown, and the word about it has spread, we have been approached by highly regarded dog breeders. As a result we have now had these animals join our program as well. But we have not, nor will we ever, forget the countless wonderful dogs sitting in animal rescue shelters that are desperately awaiting new homes ….they will always be included at the very top of our “search list”.
I am a veteran: How do I get a service dog? Citadel Canine welcomes inquiries from veterans, and first responders (police, fire, ambulance, nursing and 9-1-1). We prefer that the veterans are referred to us by OSISS, VAC, or DND therapeutic case managers. All candidates also have to complete a confidential Data Sheet, review and sign off on an important “Check List” document, and must be receiving counselling from a recognized case manager, and/or a licensed health care professional. The counselor must be prepared to write a letter recommending the inclusion of a service dog within the candidate’s overall therapy program.
IMPORTANT NOTE: Due to a tremendous surge in interest for service dogs within the new veterans' and first responder communities, Citadel Canine is very busy catching up with pending files. If you are looking for a service dog, please hold off on making any new inquiries until we are able to once again accept new applications.
How large is the Citadel Canine program at this time? At this time, Citadel Canine has dogs delivered, dogs in training, and/or candidates awaiting the delivery of specific dogs in: Greater Victoria, Nanaimo, Campbell River, Greater Vancouver, Chilliwack, Kamloops, Salmon Arm, Kelowna, Penticton, Creston, Cranbrook, Kimberley, Grand Forks, Calgary, High River, Red Deer, Edmonton, Saskatoon, Regina, Moose Jaw, Gimli, Winnipeg, Windsor, London, Kitchener, St. Catharines, Hamilton, Port Colborne, Welland, Niagara Falls, Schomberg, Toronto MFRC, Kingston, Petawawa, Ottawa, Montreal, Drummondville, QC, Fredericton, NB, and in Grand Falls-Windsor, Stephenville and St. John’s, NF-LB. We also have a collaborative training relationship in Nova Scotia, and we hope to establish a similar service dog training capability in PEI within the near future.
Revised: 14 May, 2017
“Helping our Heroes – One Wonderful Dog at a Time”
Citadel Canine Society 202 – 2476 York Avenue, Vancouver, BC, V6K 1E2 “citadelcanine.com”